When I decided to go to Turkmenistan/Uzbekistan/Kyrgyzstan this year I contacted a number of tour companies to make enquiries as to itinerary and pricing. Aziza from Anurtour was incredibly quick to respond, to formulate an itinerary, and price it up. Her high attention to service continued throughout the trip, from answering our multiple emails pre journey, from our last minute requests during the trip itself, to her post trip emails.
The convoluted LOI process was made very easy for us. No need to apply to embassies overseas; we just sent in a completed form, and photo and Aziza took care of the rest.
The tour itself was great - we had 1 guide in each of Kyrgyzstan and Turkmenistan, and 1 guide in each city in Uzbekistan and were consistently impressed by their wealth of knowledge. Someone met me at 4:45am when I arrived at Bishkek airport, the signs were clearly marked, and the same again in Uzbekistan where we were speedily escorted through customs beating the hordes of people, and in Turkmenistan where our guide physically escorted us on the Turkmen side and through the visa and customs process.
The partner guide on the Turkmen side has their own yurt at the Door to Hell and it was amazing to camp in a tent in 0 degrees walking distance from the great pit. Hotel standards were all definitely livable and walking distance from food and often, bazaars.
All in all a highly recommended tour company. Many thanks to Mumin, Aziza and the rest of the guides and drivers that made our 2 weeks so interesting.